As artificial intelligence (AI) continues to supercharge every aspect of business and society, South Africa stands at a critical juncture. Rather than fearing job displacement, we can harness AI to drive widespread growth and prosperity. By fostering local innovation, investing in AI education, and creating a conducive regulatory environment, we can empower citizens and businesses alike. In insightful piece, Richard Shrewry, Regent Business School 's iLeadLAB Manager, explores how AI can enhance society, bridge gaps, and create new opportunities, all while preserving the essential human element.
In the heart of our country, a quiet revolution is underway. This revolution, marked not by upheaval but by the gentle hum of computers and the boundless curiosity of students and innovators, is reshaping the landscape of opportunity through the power of artificial intelligence (AI). This is a story about using AI to enhance, not replace, the human element in society, particularly in a country like South Africa where unemployment rates are at an all-time high, and opportunities may seem scarce to most people.
The Human-Centric Approach to AI
In South Africa, the narrative around AI often raises concerns about job displacement. However, AI should really be viewed as a supportive tool designed to enhance human capabilities and create new opportunities for upskilling and upliftment. The focus needs to be on finding ways for AI to work alongside people to foster innovation, entrepreneurship, and efficiency, ultimately benefiting society as a whole.
There is no doubt that AI technologies are enabling personalised learning experiences, ensuring individuals receive tailored content and support based on their needs. Of course, it is vital that we are actively addressing bias in AI systems, especially when implementing them in early education. AI must be made accessible to all schools, enhancing learning effectiveness and empowering individuals. This approach ensures that everyone can benefit from AI, making learning more effective and relevant but more importantly, the outcome needs to be AI empowering people to become more skilled and adaptable to thrive in a dynamic job market.
