Selected service points of the Unemployment Insurance Fund UIF will now be open on Saturdays for the rest of September, Cape town Etc reports.
According to a government statement , the decision to extend operating hours at UIF service points was taken due to an increased demand for real-time services.
It follows an interim indictment issued by the Pretoria High Court at the end of August, which prevented a service provider from implementing a new contract for support and maintenance services to the uFiling platform.
The uFiling platform is used by clients and employers to apply for UIF benefits although it is not connected to the main UIF system which adjudicates and processes claims.
'Due to the uFiling platform not having any support or maintenance at this time, its services was suspended. The Unemployment Insurance Fund UIF has since the suspension of uFiling processed more than 181 000 claims at service points around the country, totalling a payout of R419 607 185,' the Department of Employment and Labour said.
