UIF's director for communications, Trevor Hattingh, said the fund's previous service provider has been the "biggest headache" during its 19 years of service.
On Monday, employment labour minister Nomakhosazana Meth announced the temporary disruption of UIF online platforms, including uFiling, Unstructured Supplementary Service Data, Virtual Office and the UIF Covid-19 Ters systems.
"On 30 August 2024, the Pretoria high court handed down a judgment on the matter of a service provider that rendered online portal services of UIF. The court issued an interim interdict preventing, with immediate effect, the new service provider from rendering services for the UIF online portal," read the statement.
Hattingh said the contract with the previous service provider ended on 18 August. Instead of renewing the contract, the UIF sought the services of a new contractor.
The old service provider had also asked to be granted an extension, he said.
