By Peter Egwuatu
The Alternative Bank, anon-interest financial institution, is set to reshape the banking landscape using technology to enhance customer experience.
Korede Demola-Adeniyi, the banks Executive Director, Retail South, who disclosed this announced the banks upcoming Customer Forum in Ilorin, Kwara State, themed Bank Different.
He stated Banking differently means putting our customers at the center of everything we do. It is about leveraging technology, ethical banking principles, and personalized service to create an unparalleled banking experience. The Customer Forum is one of the many ways we connect with our customers, listen to their needs, and ensure our services exceed their expectations.
The event, he said, follows the success of previous forums in Abuja and Kaduna, where the bank engaged in direct dialogue with customers, collating live feedback to shape its product and service offerings.
