Sylvia Mulinge, Kenyan Executive Behind Mtn's 1.6 Billion Uganda Unit

Sylvia Mulinge became CEO of MTN Uganda in 2022, focusing on growth, digital transformation, and financial inclusion.

In fiscal year 2024, MTN Uganda posted revenue of UGX 3.17 trillion 861.19 million and a net profit of UGX 641.55 billion 173.75 million.

Mulinge is recognized globally for leadership, mentorship, and empowering women in the workplace.

In the competitive world of African telecommunications, few executives have had as much of an impact as Sylvia Wairimu Mulinge. As CEO of MTN Ugandathe countrys largest telecom operator and a key part of South Africas MTN GroupMulinge isnt just running a 1.6 billion company. Shes playing a major role in shaping how people connect, access financial services, and embrace digital life across East Africa.

When Mulinge took on the CEO role at MTN Uganda on Oct. 1, 2022 , it wasnt just a routine leadership change, it was a turning point for the company, women in leadership, and Africas broader business landscape.

With over 20 years of experience spanning FMCG, financial services, and telecoms, Mulinge has become known for her innovative approach and ability to adapt to market needs. Now, less than two years into her leadership, shes already demonstrating why she is the right person for this critical time in the companys evolution.

Mulinges rise to the top has been fueled by both her academic credentials and professional drive. A First-Class Honors graduate in Food Science and Technology from the University of Nairobi, Mulinge charted a unique career path, beginning with Unilever, where she developed a strong consumer-first mindset.

Her breakthrough came when she joined Safaricom PLC in 2006, where she played an integral role in shaping customer experience for the company, one of Kenyas leading telecoms. During her 16 years at Safaricom, she rose through the ranks, from Senior Manager for Prepay Products to Chief Customer Officer, overseeing a transformative period for the company.