Starlink Suspends New Subscriptions In Nairobi Due To Network Overload

In a surprise move, Starlink has paused new subscriptions in Kenyas capital, Nairobi, and five neighbouring regions, citing high demand straining its network capacity. The five regions are Kiambu, Machakos, Narok, Muranga, and Nakuru.

Starlink said its network capacity could not support additional customers, highlighting the companys rising popularity in Kenya but raising questions about its capacity to scale in densely populated urban areas.

Nairobi and neighbouring areas are currently at network capacity. This means that too many users are trying to access the Starlink service within Nairobi, and there isnt enough bandwidth to support additional residential or roaming customers now, Starlink said.

Starlink is working to restore service in the disrupted areas and a notification will be sent once the residential plan is back.

Starlink beams internet to users using Low Earth Orbit LEO satellites , which are about 1,000km from the earths surfaceincreasing information speeds with rates of up to 300Gbps .