Africa's aviation sector is rapidly getting on board the NDC, compelling TMCs to adapt swiftly. This transformation will significantly impact business travellers and corporate clients across the continent, with seven African airlines already having achieved NDC certification.
Bonnie Smith , GM of Flight Centres corporate arm, FCM, emphasises the critical nature of NDC readiness for TMCs serving African corporate clients. She advocates for proactive engagement between businesses and their TMCs regarding NDC preparedness.
Smith believes corporates should ensure their TMC can seamlessly integrate NDC content with traditional booking methods. 'This capability will be instrumental in optimising your corporate travel programmes moving forward.'
Speaking of FCM, she says: 'As part of a global organisation, we've invested significantly in integrating NDC content alongside our traditional booking channels. This strategy helps address the complexities of varying NDC adoption rates across African markets.'
While TMCs worldwide are preparing for NDC, Africa is still in the early stages of its NDC journey, but things are starting to pick up speed, says Smith.
