Infobip , a global cloud communications platform and a member of the Oracle PartnerNetwork (OPN), has strengthened its collaboration with Oracle by becoming an Independent Software Vendor (ISV) with access to Oracle Integration Cloud.
Now, businesses using any Oracle solution can leverage Infobips omnichannel platform through the Oracle Cloud Marketplace (OCM). This integration enables businesses to orchestrate powerful interactions swiftly, enhancing customer satisfaction, boosting sales, and improving campaign performance.
Oracle Cloud Marketplace serves as a centralized hub for Oracle customers seeking trusted business applications and services, offering unique solutions that extend Oracle Fusion Cloud Applications.
Empowering various business sectors
Infobips communication channels empower businesses across various sectors, including banking and financial services, retail and ecommerce, and hospitality and leisure, to deliver conversational experiences. Through this partnership, Oracle users gain valuable customer insights, enabling them to refine campaign strategies and nurture leads throughout the buying process stages. They can connect additional channels seamlessly within a unified solution, transition conversations between channels, and establish failover options for timely customer alerts and information. Infobip also plans to develop further integrations through Oracle Integration Cloud.
