Operational technology (OT) is the well-kept secret powering many products and services. While information technology (IT) systems manage the flow of digital data, OT systems directly control physical processes, machinery and infrastructure. From the industrial equipment on factory floors to the building automation systems in offices, OT is the hidden backbone of the modern business world.
In local OT environments, a key focus is around digital transformation with organisations wanting to improve productivity, safety and outputs, explains Martin Fernandes, business development manager (Africa) for OT at Fortinet. Most large industrial organisations, utilities and healthcare organisations are looking to digital technologies to achieve insights into how the production environment is running, using big data analytics for better outcomes, and harnessing AI and automation to improve efficiencies.
What exactly is OT?
In simple terms, OT refers to the hardware and software used to monitor, control and automate industrial operations. This includes programmable logic controllers, industrial control systems, Supervisory Control and Data Acquisition (SCADA) systems and other specialised equipment
In a manufacturing plant, OT systems manage the assembly line, monitor production and optimise workflows. In the energy sector, OT automates the generation, transmission and distribution of electricity. Even everyday consumer products like smart home appliances and connected vehicles rely on OT.
