New Gm For Hampton By Hilton's First African Property

Kathleen Hedges has been appointed as the General Manager of the soon-to-open Hampton by Hilton Sandton Grayston, marking Hampton by Hilton's debut in Africa. The 158-room hotel, located in Johannesburg, is set to open in December 2024 and will introduce the brand's well-known Hamptonality experience to the African continent.

With 17 years of experience in the hospitality industry, Kathleen Hedges brings a wealth of expertise from various frontline and senior leadership roles. In her new role, she will be responsible for ensuring that Hampton by Hilton's commitment to authentic and friendly service is delivered to guests, while also fostering a culture of teamwork and innovation among her team.

Hedges leadership will be central to the successful launch of the Hampton by Hilton Sandton Grayston and ensuring the hotel embodies the brands signature Hamptonality experience. She will focus on delivering thoughtful stays, providing reliable service, and creating an environment that celebrates South African hospitality while aligning with the brands global standards.

Commenting on her appointment, Andreas Lackner, Vice President Operations Africa Indian Ocean, expressed his confidence in Hedges ability to lead the hotel and deliver a memorable guest experience. He said

We are thrilled to have Kathleen lead this highly anticipated opening. With almost two decades of hospitality experience, I am confident Kathleen will do an outstanding job of providing guests a friendly and reliable stay experience rooted in South African hospitality and cultivating a positive workplace for team members.

Hedges herself expressed excitement about bringing the Hampton by Hilton brand to Africa and playing a role in supporting local tourism. She emphasized the importance of delivering thoughtful, award-winning service that reflects both the brand's identity and South Africa's authentic culture and traditions. Hedges stated

I am excited to join the team and bring Hampton by Hiltons trusted, award-winning service to Africa. Hampton by Hilton Sandton Grayston will play a key role in supporting local tourism and attracting domestic and international travellers. My focus will be to showcase the brand's unique identity through thoughtful stays while staying true to the countrys authentic culture and traditions.

The hotels opening will mark an important milestone for Hilton in Africa, expanding its footprint in the South African market. Hampton by Hilton Sandton Grayston will cater to both domestic and international travelers, offering modern accommodations and a variety of services that align with Hampton by Hiltons reputation for reliable and approachable service.

This opening further solidifies Hampton by Hiltons expansion in Africa, providing a new and accessible option for travelers seeking a high-quality, yet affordable, hospitality experience in Johannesburg. The hotel is expected to contribute positively to local tourism and the growing hospitality sector in South Africa.