Unilevers popular Knorr brand has recalled its Brown Onion Gravy sachets after a small batch was accidentally filled with another product.
Unilever South Africa said it had recently discovered a small batch of the sachets mistakenly contained the ingredients of the Knorr Professional Brown Sauce Base.
Consequently, the affected batch contains cows milk and soy as allergens, which are not declared on the ingredients in the Knorr Brown Onion Gravy packaging.
Consumers who purchased packets from the affected batch marked 'BB 11 December 2025' or 'BB 12 December 2025' have been asked not to consume the products and return them to the nearest point of sale for a refund. They can also notify Unilever via its Consumer Careline on 0860 331 441 or Consumer Engagement Centre WhatsApp line on 067 429 7040.
Janine van Rooyen, Unilevers nutrition lead for southern Africa, said the group regretted the inconvenience this may cause.