As Cape Town gears up for its peak tourist season, the spotlight turns to the often-overlooked heroes of the hospitality industry the housekeeping staff.
On September 27 every year, during Tourism Month, World Tourism Day celebrates the vital role these dedicated team members play in maintaining exceptional visitor experiences.
Housekeeping staff work tirelessly behind the scenes, ensuring every guest enjoys a clean, safe and comfortable environment. In an industry where first impressions and lasting memories are built on the comfort and cleanliness of the space, their contributions are important.
Without their commitment to high standards, the seamless experiences guests enjoy would simply not be possible, says Maureen Fester , Housekeeping Manager at Radisson RED Cape Town.
She says housekeeping is more than just cleaning rooms. Its about creating a welcoming environment where guests feel at home. We take pride in ensuring that every detail, no matter how small, is taken care of. Its the little things that make the biggest difference in a guests experience and our team is committed to going above and beyond to provide that.
