SunWest International, the operator of GrandWest Casino and Entertainment World in Cape Town, is involved in a legal dispute with three individuals over the payment of R6.24 million in credits, which were allegedly obtained from a malfunctioning slot machine. This dispute follows a settlement with a fourth claimant, as reported by Cape Town Etc.
The three accused - Maganathan Padayachee, Sharnetha Harilall, and Sherilee Padayachee - are accused of withdrawing R2.59 million in credits from their Sun MVG loyalty cards at GrandWest and Sibaya casinos. This information came to light through a judgment issued by the Western Cape High Court this week. The case centers on SunWest's exception application to a counterclaim made by the accused punters.
SunWest, in its defense, highlighted that the three individuals are members of the MVG loyalty program, which is governed by specific terms and conditions. These conditions make it clear that members accept the risk of errors or malfunctions in the system, and that Sun International reserves the right to adjust or revoke loyalty points, benefits, discounts, or tier credits in such cases.
