Digital Retail Africa 2025 Teams Up With Ecommerce Forum South Africa To Empower Africas Ecommerce Industry

The Ecommerce Forum South Africa EFSA is excited to announce its strategic partnership with Digital Retail Africa 2025, which will take place on 30 January 2025 at the Cape Town International Convention Centre CTICC. This collaboration underscores the shared commitment of both organizations to advancing Africas ecommerce industry by raising awareness, building confidence, and enhancing the capabilities of businesses in the sector.

Digital Retail Africa 2025 is designed to equip retail professionals with the essential tools and insights needed to navigate the new era of retail, which is increasingly shaped by digital transformation, customer engagement, and technological innovation. As global ecommerce giants like Amazon, Temu, and Shein reshape the African retail landscape, this event provides a critical platform for industry leaders to collaborate, share strategies, and address challenges unique to the African market.

EFSA is dedicated to promoting the growth of ecommerce across Africa by supporting a wide range of stakeholders, including large and small e-commerce store owners, traditional retailers implementing omnichannel strategies, and service providers such as platforms, payments, logistics, and delivery partners.

EFSAs mission is to foster an environment of trust, education, research, and regulatory support to help ecommerce businesses succeed. Through initiatives like trustmark implementation to build consumer confidence, educational programs, and research on industry trends, EFSA plays a pivotal role in strengthening Africa's ecommerce ecosystem.

Digital Retail Africa 2025 and EFSA share a mutual vision to empower businesses with the knowledge and tools to adapt to the ever-changing retail landscape. The events agenda will feature over 20 expert-led presentations on key topics, including

The Entry of Global Ecommerce Giants into South Africa Threats and Opportunities

AI-Driven Inventory Management Optimizing Stock, Reducing Waste, and Enhancing Supply Chain Efficiency

Understanding Consumer Behavior in the Evolving Digital Retail Landscape

Tackling Retail Fraud and Policy Abuse Strategies for Prevention and Protection

Leveraging Data Analytics for Enhanced Customer Experience

AI-Driven Personalisation Redefining Customer Engagement in Retail

Abe Wakama, CEO of IT News Africa, the organizers of Digital Retail Africa 2025, expressed his enthusiasm for the partnership We are thrilled to collaborate with EFSA to amplify and showcase the ecommerce sectors potential in Africa. Together, we aim to offer an unmatched platform for collaboration, learning, and innovation that will fuel sustainable growth across the industry.

Digital Retail Africa 2025 offers unparalleled opportunities for networking and exploring cutting-edge innovations in retail. Attendees will gain actionable insights to improve productivity, reduce costs, enhance customer experience, and drive business growth.

Date 30 January 2025

Venue Cape Town International Convention Centre CTICC

Discount Offer Attendees can enjoy a 50 discount on registration fees by using the coupon code DRA50LESS. This offer is valid until 31 December 2024.

Registration To register or learn more, visit the official Digital Retail Africa website.

EFSA is committed to enhancing awareness, confidence, and capability within Africa's ecommerce sector. By promoting trustmarks, fostering education, conducting industry research, and influencing regulatory frameworks, EFSA supports the growth and sustainability of ecommerce in South Africa and across the continent.

Digital Retail Africa is Africas premier platform for retail and technology leaders to connect, collaborate, and explore strategies to navigate the rapidly evolving retail landscape. Focused on innovation, customer engagement, and experience, the event brings together decision-makers who are driving change across the continent.