A new service to assist deaf and hard-of-hearing residents across the City of Cape Town to get direct access to the Citys Public Emergency Communications Centre PECC has been launched.
This service was launched by the City of Cape Town and DeafSA for PECC access via a feature on the Citys mobile application.
Cape Town Mayor Geordin Hill-Lewis said this new functionality on the mobile app will bring direct access in life-threatening situations.
This feature, designed specifically for deaf and hard-of-hearing residents, allows them to request emergency assistance in life-threatening situations quickly and easily, without the need for a voice call. This new functionality allows users to register their details in advance and, in the event of an emergency, send a distress signal with just a few taps. The system automatically pinpoints the residents location, helping emergency responders reach them quickly, Hill-Lewis said.
He said this comes after a commitment was made to find a mechanism to allow deaf or hard-of-hearing persons to report an emergency.
