City Installs New Water Meters, Here Are The Upcoming Areas
Since 2023, the City's Water and Sanitation Directorate has invested R131 million to replace and relocate 42 949 water meters at business and residential properties across Cape Town.
This initiative ensures that residents continue to receive accurate water meter readings and bills.
The purpose of the programme is to:- Replace aged metal or malfunctioning water meters to improve accuracy.
- Relocate water meters from inside private properties to more accessible locations for easier reading, maintenance and control.
- Install new water meter connections for individual land buyers intending to develop homes or businesses.
'This water meter programme plays an important part in ensuring that our residents are billed using actual readings, thereby reducing estimates and improving reliability of the amount being billed. Precise readings also enable customers to monitor their water usage and easily see spikes, which is one of the ways to detect leaks so they can be fixed helping residents save both money and water,' said the Citys Mayoral Committee Member for Water and Sanitation, Councillor Zahid Badroodien.
What residents need to know:- City-appointed contractors are conducting the installations across Cape Town.
- Property owners will receive an official City of Cape Town letter confirming the need for meter replacement as part of planned maintenance.
- If unsure, residents can verify the contractor's validity using the contact details below before allowing access.
- If no one is home when a contractor visits, a seven-day notice will be left with details of the next scheduled visit.
Residents can use their account number to verify the validity of the work when contacting the City on the following channels: WhatsApp: 060 018 1505 Call: 0860 103 089 SMS: 31373 max 160 characters Email: watercapetown.gov.za Online: www.capetown.gov.za/servicerequests
'I want to encourage residents to embrace this initiative, as it empowers property owners to track their water consumption more effectively. Early leak detection and repair saves water resources and avoids unnecessary costs in the long run,' said Councillor Badroodien.