Airports Company South Africa ACSA has announced that Cape Town International Airport CTIA has received the Airport Experience Award at the Airport Honours Award ceremony, which was held on Wednesday, 13 November, during the International Airports Summit in Amsterdam, Cape town Etc reports.
The Airport Experience Award recognises airports focusing on creating a positive and supportive environment for their employees.
Furthermore, this award celebrates airports that provide their staff with outstanding facilities, growth opportunities, and recognition programmes that foster a culture of excellence.
For CTIA, these initiatives have created a remarkable work culture and quality passenger experience, which showcases the airport as an embodiment of South African hospitality.
This award speaks to our core belief that a memorable passenger experience is driven by the people who work passionately to make each traveller feel welcome, said Mark Maclean, Regional general manager of Cluster 2 at ACSA.
