Booking Blunders: Online Platform Apologises After Solo Traveller's Viral Scam In Cape Town

The holiday rental and accommodation booking platform, Booking.com, has issued an apology following reports that American solo traveller Ariel Lyndsey was scammed multiple times while using their service.

We take safety and security very seriously, with a number of measures in place to verify properties before they begin welcoming guests. We were sorry to hear about this experience, stated a spokesperson from Booking.com.

Lyndsey took to TikTok to share not only her personal disappointment but also a warning for fellow globetrotters about the potential dangers lurking within popular booking platforms.

Despite her extensive experience with Booking.com, which had never led her astray before, she fell victim to deceptive listings twice in Camps Bay.

So Im pretty sure I was scammed, Lyndsey explained in a poignant video, which showed her waiting outside an unresponsive house she had booked and paid for online.