In this new #SliceOfGasant column , Gasant Abarder reflects on how he has taken to applauding basic services that people in their respective jobs have to do anyway in the hope that it encourages others in stores and offer services in Cape Town to offer a better customer experience so they will come back for more.
Over the last two weeks, I've enjoyed incredible service from my respective vehicle and homeowners' insurers. Then the panel shop surprised me even more for having my car back in just a few days. The car rental company was on point with the courtesy vehicle. A special shoutout to Auto Prism for fantastic work.
For those wondering, I reversed into my own driveway gate.
But I made a point of thanking everyone who provided these basic services because the service I usually experience in Cape Town is quite woeful. Whether it's a restaurant, a convenience store or at a hardware shop where there is never anyone available to help.
When I ask stupid questions at a computer store, I'm made to feel like a dunce.
